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3 books on AI for IT Management [PDF]
October 24, 2024 | 26 |
These books are covering various aspects of AI's role in optimizing ITSM operations, automating workflows and enhancing user support.
1. Enterprise Service Management (ESM): The art of ESM in the era of AI, blockchain and metaverse
2022 by Enamul Haque
"Enterprise Service Management (ESM): The Art of ESM in the Era of AI, Blockchain and Metaverse" is a book that offers simplified insights into Enterprise Service Management, minimizing technical jargon for accessibility. ESM revolves around organizations' efforts to optimize value generation while aligning with their core mission. It provides a structured framework amidst an increasingly chaotic world, where novel techniques and technologies compete for attention. Within these pages, you'll explore pivotal trends driving ESM adoption across various industries today, encompassing cloud computing, DevOps workflows, AI, blockchain, metaverse and a myriad of collaboration tools that have gained prominence in IT organizations. The book provides practical, step-by-step guidance for streamlining your ESM journey and achieving corporate objectives. It delves into the realms of business disruption, digital transformation and their profound impact on modern enterprise operations. Key features include crafting an ESM strategy, implementing ESM practices, establishing an ESM operating model and forecasting future trends in IT Service Management. Additionally, the book investigates the roles of the metaverse, blockchain, ESG considerations and how they shape the landscape of ESM platforms, offering valuable insights for navigating the ESM roadmap.
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2. ServiceNow for Architects and Project Leaders: A complete guide to driving innovation, creating value, and making an impact with ServiceNow
2022 by Roy Justus, David Zhao
"ServiceNow for Architects and Project Leaders: A Comprehensive Guide to Driving Innovation, Delivering Value and Leaving a Mark with ServiceNow" is a book that delves into ServiceNow, the foremost platform for enterprise service management, empowering efficient service administration in contemporary enterprises. Within these pages, you will discover strategies for avoiding common pitfalls that can impede the realization of value, along with insights into where to focus your efforts, how to strike a balance between trade-offs and how to garner support for intricate decisions. The book emphasizes the essential drivers of value in ServiceNow implementation and provides guidance on structuring your program for successful execution. As you progress, you'll find practical advice on securely harnessing the potential of ServiceNow and insights on establishing a multi-instance environment, incorporating best practices, patterns and alternative approaches for its utilization and upkeep. Subsequent chapters explore methodologies and strategies for designing processes that maximize return on investment, as well as tips for creating technical standards, ensuring scalability, promoting maintainability and constructing a sustainable instance.
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3. AI in Healthcare: How Artificial Intelligence Is Changing IT Operations and Infrastructure Services
2021 by Robert Shimonski
Authored by a renowned technology executive specializing in healthcare IT, this book offers tangible illustrations and pragmatic guidance for the implementation of artificial intelligence solutions within your healthcare IT environment. "AI in Healthcare" exposes readers to the opportunities presented by real-time event correlation and response automation, facilitating the reduction of IT disruptions in critical healthcare IT functions. The book provides an extensive exploration of vital and central subjects in the application of artificial intelligence in healthcare, encompassing Healthcare IT AI, Clinical Operations AI, Operational Infrastructure, Project Planning, Metrics, Reporting, Service Performance, AIOps in Automation, AIOps Cloud Operations and a glimpse into the Future of AI. Written in a comprehensible and straightforward manner, this book will prove to be an invaluable resource for IT managers, administrators and engineers operating in healthcare settings, as well as individuals with an interest or stake in healthcare technology.
Download PDF
How to download PDF:
1. Install Google Books Downloader
2. Enter Book ID to the search box and press Enter
3. Click "Download Book" icon and select PDF*
* - note that for yellow books only preview pages are downloaded
1. Enterprise Service Management (ESM): The art of ESM in the era of AI, blockchain and metaverse
2022 by Enamul Haque
"Enterprise Service Management (ESM): The Art of ESM in the Era of AI, Blockchain and Metaverse" is a book that offers simplified insights into Enterprise Service Management, minimizing technical jargon for accessibility. ESM revolves around organizations' efforts to optimize value generation while aligning with their core mission. It provides a structured framework amidst an increasingly chaotic world, where novel techniques and technologies compete for attention. Within these pages, you'll explore pivotal trends driving ESM adoption across various industries today, encompassing cloud computing, DevOps workflows, AI, blockchain, metaverse and a myriad of collaboration tools that have gained prominence in IT organizations. The book provides practical, step-by-step guidance for streamlining your ESM journey and achieving corporate objectives. It delves into the realms of business disruption, digital transformation and their profound impact on modern enterprise operations. Key features include crafting an ESM strategy, implementing ESM practices, establishing an ESM operating model and forecasting future trends in IT Service Management. Additionally, the book investigates the roles of the metaverse, blockchain, ESG considerations and how they shape the landscape of ESM platforms, offering valuable insights for navigating the ESM roadmap.
Download PDF
2. ServiceNow for Architects and Project Leaders: A complete guide to driving innovation, creating value, and making an impact with ServiceNow
2022 by Roy Justus, David Zhao
"ServiceNow for Architects and Project Leaders: A Comprehensive Guide to Driving Innovation, Delivering Value and Leaving a Mark with ServiceNow" is a book that delves into ServiceNow, the foremost platform for enterprise service management, empowering efficient service administration in contemporary enterprises. Within these pages, you will discover strategies for avoiding common pitfalls that can impede the realization of value, along with insights into where to focus your efforts, how to strike a balance between trade-offs and how to garner support for intricate decisions. The book emphasizes the essential drivers of value in ServiceNow implementation and provides guidance on structuring your program for successful execution. As you progress, you'll find practical advice on securely harnessing the potential of ServiceNow and insights on establishing a multi-instance environment, incorporating best practices, patterns and alternative approaches for its utilization and upkeep. Subsequent chapters explore methodologies and strategies for designing processes that maximize return on investment, as well as tips for creating technical standards, ensuring scalability, promoting maintainability and constructing a sustainable instance.
Download PDF
3. AI in Healthcare: How Artificial Intelligence Is Changing IT Operations and Infrastructure Services
2021 by Robert Shimonski
Authored by a renowned technology executive specializing in healthcare IT, this book offers tangible illustrations and pragmatic guidance for the implementation of artificial intelligence solutions within your healthcare IT environment. "AI in Healthcare" exposes readers to the opportunities presented by real-time event correlation and response automation, facilitating the reduction of IT disruptions in critical healthcare IT functions. The book provides an extensive exploration of vital and central subjects in the application of artificial intelligence in healthcare, encompassing Healthcare IT AI, Clinical Operations AI, Operational Infrastructure, Project Planning, Metrics, Reporting, Service Performance, AIOps in Automation, AIOps Cloud Operations and a glimpse into the Future of AI. Written in a comprehensible and straightforward manner, this book will prove to be an invaluable resource for IT managers, administrators and engineers operating in healthcare settings, as well as individuals with an interest or stake in healthcare technology.
Download PDF
How to download PDF:
1. Install Google Books Downloader
2. Enter Book ID to the search box and press Enter
3. Click "Download Book" icon and select PDF*
* - note that for yellow books only preview pages are downloaded
